American Express Careers: America Express is famous for its financial services and credit card services. It is well known as a financial services provider company. As one of the best companies, American Express provides the top professional and reliable customer services to the customers of small business companies.
The American Express mainly hires Travel Agents and Virtual Customer Care Professionals for proving virtual customer support to their customers. If you are interested to work as a Travel Agents and Virtual Customer Care Professionals you must have the required skills, educational qualifications and experience.
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Requirements to work with American Express for the Customer Service Positions.
So many things are required to get hired for the Customer Service Positions under American Express. Here is the list of the requirements.
- Flexible working hours
- Good experience under the sales department
- Basic computer skills
- Good internet knowledge
- Strong communication skils
- Good educational qualification
- 4 years of the degree
- Good experience of the virtual customer service
Some Technical things are also required to perform this job. The list is:
- One Updated Computer
- Good Telephone Line
- A high-quality phone Headset with the Noise-Cancelling Technology
- Fast Internet connection
- Quiet workspace or Home Office
American Express covers all the costs of the telephone and also covers the monthly bills of the intent and Telephone.
Role of the American Express Customer Service Professional
The Customer Service professional have a main role under the Americal Express. They have to perform all their duties responsibly. Here is the roles which is done by the Customer Service Professional under the American Express.
- Have to Answer all the incoming calls in a peaceful environment.
- Provide all the concise and clear information.
- Have to update all the customer account information.
- Addressing all the account specification customer inquires and General.
- Have to listen to to all the queries of the customers and have to build rapport with them.
- Provide the best customer care services.
Pay and Benefits
The American Express pays an handsome amount for the role of the Customer Service Professional. They pay $20 – $21 on an hourly basis. The organization also provides bonuses to the Top Performer. They offer many benefits like the medical insurance, Dental Insurance, Life insurance, disability insurance,, and more.
Application and Hiring Process
To apply under the Americal express one have to submit their application on the official website of American Express.
American Express will check the background of the employers before hiring them and also inspect their home office to check that are they able to meet the organization standard or not.
Conclusion: If you are looking for a full time work form home then it wil be best job to apply. The Americal Express is one of the most reputed company and by working with them your skills are also get imporoved. Check out our website for timely for more job details.